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What's New - Changes at Uniheatpack.com

If you have ordered from UniHeatPack.com previously and are returning customer, this website is under new management. The previous owner sold the site at the end of 2012. We are very pleased to have taken over, and look forward to serving all the previous customers as well as new ones. We are committed to providing the same level of price, quality and service that existed under the previous owner.

Since taking over we have made some changes. Now it is certainly true that not all change is good. But we hope the our changes serve our customers:

  • We have added a variety of shipping options. Previously, only free standard shipping and Express Mail service were offered. We added United Parcel Service, so that we can offer Next Day Air, Standard and Saver, along with Two Day Air Service.
  • Sometimes potential customers have a quick question that doesn't lend itself to email. We have added an 800 number, an 888 number actually, 1-888-711-1201, so you can get your quick questions answered and order by phone if necessary.
  • We started this blog to keep our customers informed and to communicate with potential customers about the uses for Uni Heat Packs. This site was originally set up to serve those people shipping insects and reptiles. But we are finding many customers have uses for these heat packs beyond the traditional ones. We will write about these on the blog so others with the same shipping problem can learn of a good solution in Uni Heat Packs.

This first post is a work in progress as I want to get it up on the site, but I anticipate adding to it as we have time. In the mean time if you have questions or comments, please contact us.

 

We will add to the list

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